Terms & Conditions

Scope

To clearly and concisely set out the standard terms and conditions of sale under which the company operates. This document is to be made freely available and communicated to all interested parties upon request.

Terms and Conditions

In these Terms and Conditions “Caledonia Ltd T/A Typhoon House” means the individual CALEDONIA LTD T/A TYPHOON HOUSE operating unit supplying the goods or services and “Customer” means the person or Company that purchases the goods or services. “Goods” means the goods specified in CALEDONIA LTD T/A TYPHOON HOUSE’s invoice and “Services” means the services specified in CALEDONIA LTD T/A TYPHOON HOUSE’s invoice.

Unless an executed over-riding framework agreement for the provision of goods and services exists between the two parties, these Terms and Conditions of Sale shall apply to and govern any contract between CALEDONIA LTD T/A TYPHOON HOUSE and the Customer to the exclusion of any conditions contained on or in any order form, letter, receipt, acknowledgement, or other document emanating from the Customer and no variation of these Terms and Conditions shall be effective unless expressly agreed by CALEDONIA LTD T/A TYPHOON HOUSE in writing.

PRICES
All prices quoted in brochures, catalogues or in any verbal or electronic communication are subject to confirmation at time of order and are exclusive of VAT which will be chargeable in accordance with legislation current at the date of supply.

CREDIT LIMITS
Credit limits may be given to approved accounts at the sole discretion of CALEDONIA LTD T/A TYPHOON HOUSE who may require both bank and trade references. At its sole discretion CALEDONIA LTD T/A TYPHOON HOUSE may cancel or amend a credit limit previously granted.

PAYMENT TERMS
The terms and conditions of payment will, in the absence of a negotiated variance, be due on receipt of invoice. Failure to effect payment, as due, may result in suspension of deliveries without prejudice to any other remedy which CALEDONIA LTD T/A TYPHOON HOUSE may have.

TITLE OF GOODS
Title in all goods supplied by CALEDONIA LTD T/A TYPHOON HOUSE shall vest in CALEDONIA LTD T/A TYPHOON HOUSE until CALEDONIA LTD T/A TYPHOON HOUSE has received full payment in respect thereof.

CLAIMS
Claims arising from damage to, or partial loss of goods in transit must be made in writing to CALEDONIA LTD T/A TYPHOON HOUSE and the carrier so as to reach them within three days of delivery and claims for non-delivery within 28 days of dispatch of goods.

QUALITY ASSURANCE
Guarantee – Any CALEDONIA LTD T/A TYPHOON HOUSE product failing to equal the performance levels as stipulated by the comparable product as supplied new will be replaced or a refund of the purchase price made at the discretion of CALEDONIA LTD T/A TYPHOON HOUSE subject to the following:

  • The product must have been used in accordance with the comparable product’s original manufacturer’s specification;
  • No refund will under any circumstances exceed the purchase price paid for such goods by the customer to CALEDONIA LTD T/A TYPHOON HOUSE;
  • The customer agrees to grant reasonable access to CALEDONIA LTD T/A TYPHOON HOUSE or its agents for the purpose of examination of the equipment using the product and determination thereby of the cause of non-performance.

Warranty
CALEDONIA LTD T/A TYPHOON HOUSE’s products are covered by £1,000,000 product liability insurance. Full details of said insurance and the claims procedure are freely available upon request. CALEDONIA LTD T/A TYPHOON HOUSE’s liability thereunder will be limited to the repair or replacement of the customer’s equipment and in no event will CALEDONIA LTD T/A TYPHOON HOUSE or its Insurer’s liability extend to any consequential loss whether economic or otherwise.

CONTRACT
The contract between CALEDONIA LTD T/A TYPHOON HOUSE and the Customer shall be governed by and constructed in accordance with the jurisdiction of residence of CALEDONIA LTD T/A TYPHOON HOUSE.

FORCE MAJEURE
Every effort will be made to carry out the contract but its due performance is subject to cancellation by CALEDONIA LTD T/A TYPHOON HOUSE or to such variation as it may find necessary as a result of inability to secure labour, materials or supplies or as a result of any Act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Zombie Apocalypse, Legislation or other cause (whether of the foregoing class or not) beyond CALEDONIA LTD T/A TYPHOON HOUSE’s control.

TERMS & CONDITIONS
The failure by CALEDONIA LTD T/A TYPHOON HOUSE at any time or for any period to enforce any one or more of these Terms and Conditions shall not be a waiver of them or a waiver of the right to enforce such Terms and Conditions on a future occasion.

Each of the above conditions shall be read and construed independently of each other so that if one or more is held to be invalid as an unreasonable restraint of trade or for any other reason whatsoever, then the remaining Terms and Conditions shall be valid to the extend they are not held to be so invalid. Further, in the event that any Term and Condition shall be found to be void but will be valid if some part thereof were deleted then such Term and Condition shall apply with such modification as may be necessary to make it valid and effective.

Typhoon House is fully ISO27001:2013 certified. Find out more